LEGAL REFERENCE

Aapka account information mehfooz hai

ak satta par aapka naam, payment details aur khel ka record shuruaat se cipher-level security ke sath rakhte hain. Hamari privacy policy Pakistan mein khel khelne walon ke...

Encryption standardLocal payment railsWithdrawal verification
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ak satta Aapka account information mehfooz hai

Hamara data handling approach

Jab aap ak satta par account kholte ho, hum aapka email, phone number aur JazzCash, Easypaisa, SadaPay ya Raast account ka link le lete hain. Yeh information sirf aapke withdrawals verify karne aur account login ko mahfooz rakhne ke liye use hota hai. Hum aapka history, khel ka record, aur account balance ko encrypted form mein store karte hain. Supported ilaqon mein,

jahan local qanoon ijazat deta hai, hum aapke data ko third party ke saath share nahin karte—na marketing agencies ko, na affiliate networks ko. Agar aap apna account delete karna chahte ho, ya apne personal information ko dekh ke verify karna chahte ho, hamara support team 24/7 available hai.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD AAPKE LIYE

Privacy ke sawaal ke liye hum yahan hain

Live Chat Support Whatsapp ya in-app messenger ke zariye apne data...
Email Verification [email protected] par likhiye agar aap apne personal record...
Account Settings Portal Apne account ke 'Privacy & Security' tab mein...
HAMARA SECURITY POSTURE

Encryption aur account protection kaise kaam karta hai

SSL/TLS Encryption

Har login, har deposit, har withdrawal HTTPS ke through hota hai. Iska matlab aapka JazzCash or Easypaisa ID kisi bhi intermediate server par visible nahin hota.

Payment Gateway Isolation

Jab aap SadaPay ya Raast se paise transfer karte ho, hum apne servers par payment credentials store nahin karte. Direct gateway integration se transaction process hota hai.

Session Timeout Security

Aapka session 30 minutes inactivity ke baad automatically lock ho jata hai. Iska matlab agar aap cafe mein apna phone chhod kar jaao, koi aur aapke account mein nahin ja sakta.

Withdrawal Verification Layer

JazzCash, Easypaisa, SadaPay aur Raast par paise bhejne se pehle, hum phone OTP verify karte hain. Extra protection, extra peace of mind.

Account Login Alerts

Naya location se login hua to hum SMS bhejte hain. Agar aap nahin log in kiye, apna password badal do aur hum se contact karo turant.

Data Retention Policy

Account close karne ke baad, hum 90 din tak minimum data rakhte hain legal requirement ke liye. Us ke baad sab securely delete ho jata hai—backup se bhi permanent delete.

Account security aur khel experience ka balance

Login SpeedSecurity layer hote hue bhi, aapka account 15 seconds mein open ho jata hai. Fingerprint ya PIN se instant access agar aap saved hain.
Payment PrivacyJazzCash, Easypaisa transactions encrypted hote hain—merchant nahin dekh sakta aapka balance. Sirf transaction ID record hota hai.
Game History VisibilityAapke session history, bets aur results sirf aap aur hamara support team dekh sakte hain. Koi affiliate ya marketer nahin dekh sakta.
Cookie ManagementAap in-app settings se analytics cookies disable kar sakte ho. Essential cookies (lobby load, login) hamesha rahenge par tracking cookies nahi.
Device LinkingEk account ek time mein ek device par active ho sakta hai. Agar doosri jagah login hua to pehli device automatically logout ho jata hai.
Withdrawal ConfirmationWithdrawal request ke baad 2-hour confirmation window hota hai. Us time mein aap request cancel kar sakte ho agar galti se submit kar diya.
Privacy Policy UpdatesAgar hum policy change karein, hum email aur in-app notification bhejte hain 14 din pehle. Aap opt-out kar sakte ho affected features se.
PROTECTED ACCOUNT FEATURES

Aapke account ko hum kaun kaun se tareeqe se mehfooz rakhte hain

Two-Factor Authentication Login par SMS OTP ya email code enter karna zaruri...
JazzCash Integration JazzCash se deposit aur withdrawal directly hamara platform se hota...
Easypaisa Link Management Easypaisa link create karne ke baad, aap in-app se un-link...
SadaPay Security SadaPay transactions pe hamara side se extra verification layer hai...
Raast Real-Time Settlement Raast se bhejey huye paise 10 second mein aapke account...
Account Recovery Agar password bhool gaye, email verify karke new password set...

Privacy ke baare mein aksar pooche jaane wale sawal

Agar JazzCash ke sath aapka ak satta account compromise ho gaya, hum 24 ghonton mein withdrawal suspend kar denge aur aapko recovery options denge. JazzCash ke saath coordinate karke hum aapke transaction logs review karenge. Agar fraud provable ho to hum account recovery mein madad karenge—lekin final responsibility JazzCash ki hai kyunke un ke credentials use huye hain.

Nahin. Aapka game history, balance, withdrawal log—kuch bhi third party ko nahin bechte. Sirf law enforcement ke liye, legal court order par, hum information share karte hain. Marketing ya analytics ke liye aapke personal data aggregate form mein use hota hai—nahin ki aapka naam ya phone number.

Haan, safe hai. Aapka Easypaisa number encrypted form mein stored rehta hai aur sirf withdrawal processing ke liye use hota hai. Agar aap apna Easypaisa account update karna chahte ho, account settings se naya number add kar sakte ho aur puraana automatically delete ho jayega.

Account delete karne ke baad, aapka personal info 90 din stored rehta hai compliance ke liye. Us ke baad sab permanently delete ho jata hai—backups se bhi. Agar aapne SadaPay ya Raast transactions kiye hain, un ke records financial audit trail mein rehenge lekin aapka name link nahin rahega.

Hum aapka rough location (city level) note karte hain login ke time—ye security ke liye hai takaay unusual access detect ho sake. Aapka exact location, GPS coordinates, ya movement history collect nahin karte. In-app location services disabled rehti hain unless aap expressly enable karein live sports betting ke liye.

Raast transactions instant hote hain aur tamam settlement server-side complete hota hai. Agar aapka internet cut gaya, transaction ab tak complete ho chuka hai aur paise aapke account mein pahunch chuke hain. Aap home page par withdrawal status check kar sakte ho—Raast reference number automatically save rehta hai.

Huye changes: Session timeout 45 min se 30 min kiya, two-factor authentication mandatory banaya, aur data retention period 180 din se 90 din reduce kiya. SadaPay aur Raast integration ke baad, un ke security standards bhi add kiye. In sab ke baare mein email notification bheja tha aur account dashboard par announcement tha.